Maria Sky
I was really hoping to love my experience, especially since I booked this facial on my birthday. Unfortunately, it felt underwhelming. The facial itself felt low effort and somewhat routine. The esthetician didn’t ask about my skin type or specific concerns beforehand, and there wasn’t much communication during the treatment about what products were being used or what was happening. I don’t need constant conversation, but a little guidance would have helped me feel more cared for. The headband kept slipping, and product ended up in my hair and ears, which was uncomfortable. I actually had to wipe my ears during the LED portion. At the end, I was surprised that the recommendation was three CO2 laser treatments. That felt like a big jump, especially after a first visit. The facial was half off as a new client promotion, but the overall experience felt discounted as well. It leaned more clinical and medical than relaxing or luxurious, which may simply be the nature of a medspa versus a traditional spa. Not a terrible experience, just not one I’d repeat.



